Update: HTTPS for some Penn State sites is partially unavailable

Some Penn State sites such as https://lionpathsupport.psu.edu and https://office365.psu.edu are still experiencing secure connection issues. Canvas is not impacted directly, only the https://canvas.psu.edu help page.

The workaround is removing the \”S\” after HTTP in the site URL.

Teams from Penn State IT continue to troubleshoot the issue and are working with the vendor to restore service as quickly as possible.

PEOPLE AND LOCATIONS IMPACTED:
Some students, faculty, and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
HTTPS for some Penn State sites is partially unavailable

DATE AND TIME:
Issue began at 8:55am ET on 07/16/18.

NOTES:
This is impactin g some Penn State secure websites such as LionPATH and Canvas. The workaround is removing the \\\”S\\\” after HTTP in the site URL. For example, if going to https://lionpathsupport.psu.edu/ and it does not work, please remove the \\\”S\\\” and go to http://lionpathsupport.psu.edu/.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC0874216

For more information, please contact IT Service Desk (itservicedesk@psu.edu).

For the most current information regarding this alert, please see https://alerts.it.psu.edu/alert-5156.

More information: Update: HTTPS for some Penn State sites is partially unavailable

Story added 16. July 2018, content source with full text you can find at link above.