UEN Router Software Upgrades Nov 5th, 10th and 11th. Service Disruption Possible

ITS will be upgrading the software on All Brocade MLX UEN routers over 3 days. The purpose of the software upgrade is to address known software defects affecting performance of the University Enterprise Network.

Impacted services below may be affected for Up to 5 Minutes, Customers with backbone connectivity to the above routers who have redundant UEN connections will be degraded as connectivity fails over to the redundant connection and as connectivity fails back to the primary connection. Only one of the routers will be reloaded at a time to ensure redundant services are maintained.

*On November 5th in the 5:00-7:00am maintenance window ITS will be upgrading the following Routers:

Telecom5
Expected Impact: Outage for Internet2, WRIPS, Commodity Internet West, and BigTen Network ALS

Blue1
Expected Impact: Outage for Ollie, ShaversCreek, JASI, Williamsport, Mifflin County CE Locations

Redudant3
Expected Impact: Loss of Redundant Backbone Backbone Service for RD Customers

Telecom7
Expected Impact: Outage for all customer Backbones, VPLS, Video Conference circuits, Voice over IP and Wireless Serviced by this router.

*On November 10th in the 5:00-7:00am maintenance window ITS will be upgrading the following Routers:

Windstream1
Expected Impact: Outage for Commodity Internet East(Zayo), and Level3 ITSP (Internet Telephony)

White1
Expected Impact: Outage for Abington Campus 10Gbps Statewide Link

Pollock3, Computer3, Willard3, Pattee4
Expected Impact: Outage for all customer Backbones, VPLS, Video Conference circuits, Voice over IP and Wireless Serviced by these routers.

*On November 11th in 5:00-7:00am maintenance window ITS will be upgrading the following Campus Routers:

Scranton2, Montalto2, WilkesBarre2, Hazelton2
Expected Impact: Outage for all Campus network resources up to 5 minutes.

Reference Service Now Change ID CH0033884.

More information: UEN Router Software Upgrades Nov 5th, 10th and 11th. Service Disruption Possible

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