ServiceNow will be upgraded to next software version
PEOPLE AND LOCATIONS IMPACTED:
All staff using ServiceNow
IT SERVICE(S) IMPACTED:
DATE AND TIME:
The upgrade will take place on Tuesday, June 26, 2018 between 2:45 a.m. and 7 a.m. ET.
Most ServiceNow functions will operate as usual during the upgrade, however, some features, such as e-mail and events, may be temporarily paused. Also, if a report is scheduled to be run between 12:45 a.m. and 3:45 a.m., that job will be paused during the upgrade.
To get information about dedicated user support following this deployment and to learn more about this release, see http://smo.psu.edu/calendar_event/smo-release-june-2018.
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.
RECORD #: CHG0051468