ServiceNow Version Update to Helsinki Release
On Tuesday, August 9, the Service Management Office (SMO) will deploy the Helsinki upgrade to ServiceNow during the standard 5:00 a.m. to 7:00 a.m. maintenance window. End users should not experience any interruption of service.
Release notes giving a brief overview of the SMO’s approach to the Helsinki upgrade are available at smo.psu.edu/documents/release-notes.
This upgrade is being tracked in ServiceNow as CHG0037369.