ServiceNow Version Update to Helsinki Release

On Tuesday, August 9, the Service Management Office (SMO) will deploy the Helsinki upgrade to ServiceNow during the standard 5:00 a.m. to 7:00 a.m. maintenance window. End users should not experience any interruption of service.

Release notes giving a brief overview of the SMO’s approach to the Helsinki upgrade are available at smo.psu.edu/documents/release-notes.

This upgrade is being tracked in ServiceNow as CHG0037369.

More information: ServiceNow Version Update to Helsinki Release

Story added 4. August 2016, content source with full text you can find at link above.