Roomgear wired connections are unavailable

PEOPLE AND LOCATIONS IMPACTED:
All students located in a residential hall at any Penn State Campus

IT SERVICE(S) IMPACTED:
Roomgear wired connections are unavailable

DATE AND TIME:
Issue began at 4:00PM ET on 12/04/2018

NOTES:
If you are experiencing issues, please try a wireless connection

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: INC1002086

More information: Roomgear wired connections are unavailable

Story added 5. December 2018, content source with full text you can find at link above.