Resolved: Telephony voicemail may be partially unavailable

This issue has been resolved, and voicemail has been restored to normal functionality.

Original Alert Information:
PEOPLE AND LOCATIONS IMPACTED:
All faculty and staff voicemail users at all Penn State locations

IT SERVICE(S) IMPACTED:
Penn State telephony voicemail

DATE AND TIME:
Issue began at 12:17pm ET on 01/23/19.

NOTES:
Impacted users may experience anomalies, such as delays, with their Penn State telephony voicemail.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available.
Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC1037652

More information: Resolved: Telephony voicemail may be partially unavailable