Resolved: Resolved: Canvas – Add user feature is unavailable
This issue has been resolved, and the add user feature in Canvas has been restored to normal functionality.
Original Alert Information:
PEOPLE AND LOCATIONS IMPACTED:
Some faculty and staff at all Penn State locations
IT SERVICE(S) IMPACTED:
Adding enrollments manually to Canvas rosters through the add user feature
DATE AND TIME:
Issue began at 8:30am ET on 12/18/18.
When trying to manually add a user to a course roster, you will receive an error.
If a roster add is needed immediately, please contact the IT Service Desk for assistance in using the bulk add feature.
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.