Resolved: Pinnacle applications will be unavailable

PEOPLE AND LOCATIONS IMPACTED:
All faculty, and staff at all Penn State locations who have access to the Pinnacle Application.

IT SERVICE(S) IMPACTED:
Pinnacle applications will be unavailable

DATE AND TIME:
Pinnacle applications will be affected from 12:00PM ET on 08/31/2018 until 1:00PM ET on 08/31/2018.

NOTES:
The Pinnacle cloud-hosted service requires the vendor to restart services at noon today.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: INC0920848

More information: Resolved: Pinnacle applications will be unavailable

Story added 31. August 2018, content source with full text you can find at link above.