Resolved: Penn State Account Systems will be unavailable
This issue has been resolved, and Penn State Account Systems have been restored to normal functionality.
PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations
IT SERVICE(S) IMPACTED:
Penn State Account systems (see list below) will be unavailable
DATE AND TIME:
Penn State Account Systems will be affected from 2:00 AM ET on 09/15/2018 until 12:00 PM ET on 09/15/2018.
CPR, Friends of Penn State, WebAccess, ID Provisioning, PSU Alerts, 2FA, DIMC, accounts.psu.edu, CIDR, MyPennState, Graduate Application, LionPATH, and WorkLion will all be impacted.
In an effort to align identity and position PSU to have a single identity posture, Software Engineering will develop an architecture to replace FPS and Access Account management. This architecture will include a front facing API and DIMC to provision and manage a single Penn State Account.
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.
RECORD #: CHG0053398