Resolved: PASS is partially unavailable

This issue has been resolved, and PASS has been restored to normal functionality.

Original Alert Information:
PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Some PASS services, such as PASS Explorer

DATE AND TIME:
Issue began at 7:07am ET on 12/17/18.

NOTES:
If you are experiencing issues with PASS Explorer, please try using another method such as https://webfiles.psu.edu.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC1010633

More information: Resolved: PASS is partially unavailable

Story added 17. December 2018, content source with full text you can find at link above.