Resolved: Outage – Pinnacle web application is down.

UPDATE:
Pinnacle application is back up as of 9:30 am. Vendor restored the service and Penn State IT has verified the fix.

PEOPLE AND LOCATIONS IMPACTED:
All Staff on all campuses. 1100 users.

IT SERVICE(S) IMPACTED:
Pinnacle

DATE AND TIME:
Issue began at 7:38 am ET on 03/22/19.

NOTES:
Application unavailable. Penn State IT is currently working with the vendor

RECORD #:
INC1093862

More information: Resolved: Outage – Pinnacle web application is down.

Story added 22. March 2019, content source with full text you can find at link above.