Resolved: Outage: Google Chrome update making authentication to certain web applications unavailable
This issue has been resolved, and known Penn State websites impacted by the update have been restored to normal functionality.
Original Alert Information:
PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations using the most recent version of Google Chrome web browser
DATE AND TIME:
Issue began at 12:29pm ET on 01/30/19.
NOTES:
Users may receive errors when attempting to authenticate to online applications.
If you are experiencing issues, please try using a different web browser such as Firefox, Safari, etc.
Users on old versions of Chrome or other web browsers are unaffected by the issue.
Users on legacy voicemail are unaffected by the issue.
TECHNICAL INFORMATION:
This alert will be updated as new information becomes available.
Penn State IT users can view additional details in ServiceNow.
RECORD #:
INC1043407