Resolved: Inbound and Outbound Voice services for remote Ag Extension offices, Mitel/I2 customers, will be unavailable

PEOPLE AND LOCATIONS IMPACTED:
All phone users at remote Penn State Ag Extension Offices

IT SERVICE(S) IMPACTED:
Inbound and Outbound Voice services for Mitel/I2 customers will be unavailable

DATE AND TIME:
Inbound and outbound voice services for Mitel/I2 customers will be affected from 5:00 PM ET on 1/16/2019 until 7:00 PM ET on 1/16/2019.

NOTES:
Inbound and outbound voice services for Mitel/I2 customers will be intermittently unavailable while equipment is reset. No workaround available.

More information: Resolved: Inbound and Outbound Voice services for remote Ag Extension offices, Mitel/I2 customers, will be unavailable

Story added 17. January 2019, content source with full text you can find at link above.