Resolved: Hardware Sub-System Storage Issue
The storage sub-system started showing slowness around 4:00am this morning with increased slowness resulting in service degradation around 7:55am. Staff are still investigating the root-cause, but it is believed that there were congestion issues on some of the storage sub-systems. ITS was able to bring the affected services back online around 11:56am.
Please note that eCommerce has found another issue, unrelated to this hardware sub-system issue. Please follow ITS Alert #2935 for more information on eCommerce\’s issue.