Resolved: Degredation: PASS Backups Are Partially Unavailable

UPDATE
Both home directory and departmental spaces in pass are running as expected, normal operations with no degradation to the service. Back up issue is still being worked on by Penn State IT.

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, staff at all Penn State locations

IT SERVICE(S) IMPACTED:
PASS Backups Partially Unavailable

DATE AND TIME:
Issue began at 6:00 AM ET on 03/26/2019 and should be fixed by 10:00 PM ET on 04/15/2019 or sooner if possible.

NOTES:
Daily backups of files in PASS have been impacted by the recent upgrades (alert-5445, alert-5446, alert-5448, alert-5449, alert-5461).  Normal access to files remains operational.  Some files may be unavailable for restoration. At the moment, this impacts departmental spaces only.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

More information: Resolved: Degredation: PASS Backups Are Partially Unavailable

Story added 11. April 2019, content source with full text you can find at link above.