Resolved: Degredation: PASS Backups Are Partially Unavailable
Both home directory and departmental spaces in pass are running as expected, normal operations with no degradation to the service. Back up issue is still being worked on by Penn State IT.
PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, staff at all Penn State locations
IT SERVICE(S) IMPACTED:
PASS Backups Partially Unavailable
DATE AND TIME:
Issue began at 6:00 AM ET on 03/26/2019 and should be fixed by 10:00 PM ET on 04/15/2019 or sooner if possible.
Daily backups of files in PASS have been impacted by the recent upgrades (alert-5445, alert-5446, alert-5448, alert-5449, alert-5461).Â Normal access to files remains operational.Â Some files may be unavailable for restoration. At the moment, this impacts departmental spaces only.
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.