Resolved: Code Upgrade on PSU Border Routers
REF: CHG0038108, PRB0040271
The Penn State border routers were upgraded to a newer version of operating systems code this morning. Subsequent testing shown that the issue with Internet connectivity could still be replicated. That testing revealed the network element that is triggering the outage events. Configuration changes have been put in place to mitigate that network element. At a later date, further troubleshooting will be required to identify specifically how that network element was able to trigger the outages. Work began at 4:30 AM this morning with all work and testing completed by 6:30 AM.