Resolved: All VoIP Phones will be partially unavailable.

PEOPLE AND LOCATIONS IMPACTED: All students, faculty, and staff at all Penn State locations.

IT SERVICE(S) IMPACTED: “Voice Services Maintenance Work”- As part of this scheduled work, all VoIP phones will reset several times as part of the scheduled time frame noted below.

DATE AND TIME: All VoIP phones will be affected from 11:00pm ET on 08/03/2018 until 7:00am ET on 08/04/2018

NOTES: As part of this scheduled work, all VoIP phones will reset several times as part of the scheduled timeframe noted above.

TECHNICAL INFORMATION: This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: CHG0052582

Public contact for this alert: IT Service Desk, itservicedesk@psu.edu or 814-865-HELP

More information: Resolved: All VoIP Phones will be partially unavailable.

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