Maintenance 10/18/18: Penn State account systems will be partially unavailable

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Penn State account systems including: CPR, DIMC, and accounts.psu.edu.

DATE AND TIME:
Maintenance is scheduled for Thursday 10/18/18 from 5:00 – 7:00am ET.

NOTES:
Services that rely on the CPR, such as DIMC and accounts.psu.edu, will experience a brief outage during the 5am to 7am maintenance window.
There is no workaround.

TECHNICAL INFORMATION:
The production ActiveMQ environment, including the backend databases, need patched and rebooted. There will be a brief period of unavailability. The CPR service will have to be temporarily suspended.
This alert will be updated as new information becomes available.
Penn State IT users can view additional details in ServiceNow.

RECORD #:
CHG0054984

More information: Maintenance 10/18/18: Penn State account systems will be partially unavailable

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