Inbound voice calls to Penn State are partially unavailable

PEOPLE AND LOCATIONS IMPACTED:
Some students, faculty, staff at some Penn State locations

IT SERVICE(S) IMPACTED:
Inbound voice calls

DATE AND TIME:
Issue began roughly at 4:30pm ET on 07/26/18.

NOTES:
Internal Penn State to Penn State calls are not impacted.
Outbound calls from Penn State to external numbers are not impacted.
Not all inbound calls to Penn State are impacted.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC0882273

More information: Inbound voice calls to Penn State are partially unavailable