Enterprise IT staff Upgrading TLT SAN Storage Controllers

PEOPLE AND LOCATIONS IMPACTED:
Faculty and staff at all Penn State locations who use TLT Labs and Classrooms, Adobe Connect, Web Services, Media Commons Storage, Software license and asset management, TLT SharePoint Service

IT SERVICE(S) IMPACTED:
TLT Web Services, printing, Windows Lab User Profiles, Media Commons Storage, software license and asset management, Adobe Connect, Mobile Printing, TLT SharePoint service, and TLT staff domain controllers.

DATE AND TIME:
Start Time: 12-21-2018 05:00:00 AM
Estimated End Time: 12-21-2018 07:00:00 AM

NOTES:
There is no expected service outage with this change as the systems being upgraded are redundant.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: CHG0056670

More information: Enterprise IT staff Upgrading TLT SAN Storage Controllers

Story added 14. December 2018, content source with full text you can find at link above.