Box Excel preview is currently unavailable

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty and staff at all Penn State locations.

IT SERVICES IMPACTED:
Box Excel preview is currently unavailable

DATE AND TIME:
The issue began at 9:50 AM ET on 09/04/2018.

NOTES:
If you need to preview an Excel file, please use the download feature.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #:

Public contact for this alert:
IT Service Desk, itservicedesk@psu.edu or 814-865-HELP

More information: Box Excel preview is currently unavailable

Story added 4. September 2018, content source with full text you can find at link above.